Artificial Intelligence (AI), Chatbots and likewise digital technology in healthcare as well as other industries are paving new paths for conversations, making them more and more realistic. There’re digital assistants in their initial phase; learning and evolving from that which goes on around them. Let’s explore more of these health apps and digital assistants taking over the medical industry by storm.
Healthcare & digital assistants
Chatbots in healthcare now are pretty much obvious and nothing entirely new. The very first “operative” bot in healthcare niche goes back to almost 50-years. Eliza was created for impersonating a Rogerian psychologist; a therapist cross-question a patient simply by rearranging or asking queries based on whatever the patient says. Intelligent conversations are only emulated, allowing chatbots success even in the days when AI was considered mere science-fiction.
Today, there’re certain medical sectors where start-ups and companies actually cater intelligent personal assistants. Many have collaborated to offer solutions for the visually impaired thus allowing them to live an independent life.
Various algorithms are used for describing the environment to users, read text aloud, identify faces and certain objects such as bank notes, supermarket products and even alert about obstacles. These algorithms are able to self-learn and evolve thus shaping up a new tomorrow!
Health chatbots are rolling out
Different companies provide smart bots for healthcare facilities where digital assistants can connect with patients directly and perform tasks such as scheduling appointments, making changes, share doctor’s clinical information and so on. Different health apps can even deliver lab test results, find a doctor in UAE and recommend steps to be followed next. Then another bot embodies a chat messaging service offering assistant-like support to health professionals thus helping doctors and patients alike.
Certain bots are aimed at helping patients in finding a solution to the most common symptoms using AI however, it must be noted that chatbots and health apps aren’t a replacement to actual experienced doctors. Remember, the bot exhorts users in booking an appointment with doctor for diagnosis and eventually prescribing therapy.
Take example of Florence that’s basically a personal nurse and indeed useful for elder patients in reminding them of important medicines, when and how much to take! It can send a push notification every time the patients need taking their medicine.
Some of the institutions already recognised the potential in chatbots serving doctors and patients in the best possible way. Take example of UK’s National Health Service (NHS) that started using a chatbot app for relaying medical advice with aim of reducing the excess burden from its emergency hotlines.
The future potential
Healthcare chatbots are expected to spread in many different areas of healthcare. Yet another example is of Merck that announced sponsoring an open-innovation challenge in partnership with the Amazon Web Services.
The goal was of calling entrepreneurs, techies and different types of industries in creating a voice-tech tool to help people with chronic ailments. Digital health assistants such as chatbots are able to answer basic questions concerning health management and the function is expected to improve by self-learning and evolution.
Chatbots will be programmed to learn from the given mistakes, process new information fast, make follow-ups and also direct a patient’s call to their concerned physicians. In the future, we can share data about the heath as well as from the medical records with these digital personal assistants thus helps in taking wisest decisions. It’s expected that these chatbots can even diagnose user’s medical condition from voice detection; sounds much like sci-fi but nothing short of impossible.
Extensive research on vocal biomarkers and their use in healthcare which would surely bring forth something incredible! Gamification in healthcare chatbots also poses a huge potential when it comes to collecting some points for eating healthy food or perhaps participating in some sports.
All in all, bots are here and embracing them is the only way to empower healthcare industry of the future. Health apps are simplest example, already serving patients in many different ways worldwide!