Troubleshooting Common Issues with iPhone Call Recording Apps – Solutions and Fixes

Troubleshooting Common Issues with iPhone Call Recording Apps - Solutions and Fixes
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Any application may encounter errors and crashes. The good news is that there are usually simple call recording fixes. With relatively simple steps you can restore the operation of most call recording solutions. We will help you find the very fix that will restore the application.

Troubleshooting Common Issues with iPhone Call Recording Apps

#1 The App Does Not Start or the Screen is Black/White

One of the most common issues is the app crashing after displaying a black screen for a few seconds. There are several methods to resolve this problem.

  • Often, it is a temporary loading issue that can be resolved by pressing the recent applications menu on your phone, usually located as the first left button. From there, close the app experiencing the problem and reopen it. This should resolve the issue.
  • Alternatively, you can try restarting your iPhone or iPad. Press and hold the power off button for a few seconds, then select the restart option from the menu. Give it a try and see if the app works properly.
  • If the previous methods don’t work, you can allow your phone’s battery to drain completely until it turns off. Once it does, plug it in to charge, then press the power button. This might solve the problem.
  • If none of the above steps work, you might need to uninstall and reinstall the app. iOS typically provides an option to restore settings and content from an iCloud backup if you have previously enabled it.
  • In rare cases, even reinstalling the app won’t work. If you find yourself in this situation, try installing older versions of the app.
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In difficult situations, there is a simple solution – install another iPhone phone recorder. It could be iCall, it works stably and has a minimum number of complaints. Even if you don’t understand how to record a call on an iPhone, they have 24/7 support. If you have previously used similar services, you do not need detailed instructions on how to record calls on your iPhone. For recording calls, you just need to activate recording in the application. This call recorder works with both incoming and outgoing calls and offers a free trial version. Perhaps replacing the application is the best solution.

#2 Connection Error

The load issue in mobile apps can arise due to several situations. The loading issue could be caused by the Call Recorder app server being down. Please try again in a few minutes. Ensure that your wifi or mobile data connection is working properly. Check your data connection. Another possible reason is that there are too many users using the app simultaneously. Try again after a few minutes.

#3 The Call Recording Button is Not Active

Make sure to verify your number within the app. If your number is not verified, you won’t be able to make any calls. To verify your phone number, follow these steps: click the gear icon on the top right of the Apps homepage, scroll down to the “General” section, and select “Verify Number”.

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#4 Login Problem

If you are experiencing issues with your login or account, please follow these steps:

  • First, check if the Call Recorder server is down as this might be causing the login/account problem. Wait for a few minutes and try logging in again.
  • Make sure your Wi-Fi or mobile data connection is functioning properly. Verify your data connection settings.
  • Confirm that you are entering the correct login credentials. Double-check the details you are providing.
  • If you are using third-party social networks like Facebook, Twitter, or Google to log in, visit their official websites to ensure that their services are working correctly.
  • Carefully read any error messages to determine if your account has been banned or deactivated due to any activities.

#5 Application Not Updated

Make sure to check your wifi or mobile data connection and verify that it is functioning properly. The connection may be down and prevent you from updating the Call Recorder app. Also, double-check that your phone has sufficient storage space to download updates. Lack of storage space can hinder app updates.

#6 The App Does Not Write That It Does Not Support This Country

At this time, some apps are designed for calls within the US and Canada only (+1 Country code). Attempting to dial a number outside of the US may prevent your phone call from being recorded.

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#7 Can’t Make a Call

#7 Can't Make a Call

You might experience difficulty recording your call successfully if your iPhone settings hide your Caller ID. This prevents our phone line from associating your call with your registered number and storing it within your App. To verify this, navigate to your iPhone Settings > Phone and enable Show My Caller ID. Ensuring this setting is enabled is crucial.


Yes, problems can happen in any application. However, the issue of stability is still important. For some services, such failures are too frequent. You can simply switch to another service. There are other problems too, but each has a solution. You can find all this in our guide.

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